Question 1

What are your opening hours?

Accepted Answer

We are here for your gaming marathons! Opening hours are posted at reception and on the website. For evening PC or terrace console sessions, we recommend booking ahead — call 0724.914.914 or visit Contact.

Question 2

How do I pay?

Accepted Answer

Simple and fast. We accept card (contactless), cash, or our account system. You can choose promotional hour packages (valid for both PC and PS5) or standard hourly payment.

Question 3

Is there an age limit?

Accepted Answer

Gaming has no age, but night sessions have rules:During the day: everyone is welcome.After 10:00 PM: guests under 16 may enter only if accompanied by a parent or with a signed parental consent form.

Question 4

Can I play PS5 on the terrace? What are the behaviour rules?

Accepted Answer

Yes! The terrace console area is perfect for FC (FIFA), Mortal Kombat, or UFC matches with friends. As a semi-open space, equipment and atmosphere come first. Keep DualSense controllers in your hands — do not throw them when you lose, and do not place drinks on console tables.

Question 5

What about shouting on the terrace after 10:00 PM?

Accepted Answer

We are very strict here: after 10:00 PM, keep real-life volume to a minimum. Shouting, screaming, swearing, and loud behaviour on the terrace after 10:00 PM are STRICTLY FORBIDDEN. We must respect public peace and our neighbours. If staff warns you and you continue, your session ends immediately with no refund.

Question 6

Can I hit or slam PS5 controllers (DualSense)?

Accepted Answer

Absolutely not. If you concede a goal or lose a match, get revenge in the next round — not on the hardware. PS5 controllers are expensive and sensitive. Any controller slammed, hit, or broken out of frustration must be paid in full by the person who damaged it.

Question 7

Can I behave aggressively inside the lounge?

Accepted Answer

We do not tolerate verbal or physical aggression, toxic behaviour, or harassment of other players. Discovery Arena is a safe & chill place. Anyone breaking this rule gets their account blocked and is removed immediately.

Question 8

Can I bring outside food/drinks or order delivery?

Accepted Answer

We have a fully equipped bar with everything you need to stay energized. Outside products are not allowed. Delivery food may be consumed only in the reception area. Eating pizza, burgers, or other food at PCs or PS5 sofas is strictly forbidden (sauces and crumbs damage equipment and materials).

Question 9

Can I smoke on the terrace while playing PS5?

Accepted Answer

Smoking is allowed on the open terrace, BUT with great care: ash or lit cigarettes must not come near sofas, cables, or controllers. Any cigarette damage (burns) is charged as vandalism.

Question 10

Can I touch console or PC cables?

Accepted Answer

No. Everything is professionally connected and optimized. If a console or PC does not start, or you need different headphones, call staff. Anyone who moves cables or consoles on their own accepts responsibility for any resulting damage.

Question 11

Is there video surveillance? What happens if I break the rules?

Accepted Answer

Both the main hall and terrace/PS5 area are monitored 24/7 for everyone's safety (GDPR compliant). Breaking the rules leads to a warning, then account blocking and a permanent ban from Discovery Arena for serious violations.

Question 12

Who may be refused entry?

Accepted Answer

We want Discovery Arena to stay a safe and pleasant space, so we reserve the right to refuse entry to aggressive people or those under the influence of alcohol or other substances — for everyone’s peace of mind.

Question 13

What happens if I break the rules? Do you have cameras?

Accepted Answer

For a small slip, you get a friendly warning; only serious actions lead to restricted access. For your safety and ours, the venue is monitored on video 24/7, in line with GDPR.Thank you for being part of the Discovery Arena community. By choosing “Accept”, you confirm you have read these lines and that you are with us in keeping this place welcoming for everyone. Have fun — and good games! 🎮

Frequently Asked Questions

Internal rules, FAQ & PS5 / terrace area

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